At Mercy Life Care, we are a trusted registered NDIS provider based in Toongabbie, with 25 years of experience supporting people with disability across Western Sydney and Greater Sydney.
Our team brings a minimum of three years' experience, delivering skilled and dependable disability support services in Sydney every day.
Your plan is built around your goals, your lifestyle, and your right to make your own choices and decisions.
We celebrate diversity and provide culturally sensitive support that respects your background, language, and individual identity.
Support that fits your schedule, your needs, and the way your life naturally changes over time.
We actively support participants to engage with their community, build connections, and enjoy a full and active social life.
Day or night, participants and families can call 04 2386 7716 at any time.
We provide a full range of NDIS services across Western Sydney and Greater Sydney, supporting participants at every stage of their journey.
Helping you understand your NDIS plan and connecting with the right services to achieve your goals.
Supporting you to get out, stay active and engage meaningfully with your local Sydney community.
Respectful, dignified assistance with daily personal activities delivered by trained and compassionate support workers.
Consistent, person-centred support with everyday tasks that keep your home life running smoothly and comfortably.
Safe, reliable transport support to appointments, activities and community destinations across Western Sydney and Greater Sydney.
Practical help with cleaning, laundry and home maintenance so your living space stays comfortable and organised.
Planned and emergency support that gives participants and their families a well-earned break when needed.
A relaxed conversation to understand your needs, goals and current NDIS plan.
We listen carefully and build a clear picture of what matters most to you.
A personalised plan built entirely around your life, your preferences and your funding.
Consistent, flexible support that grows and adjusts alongside you over time.
At Mercy Life Care, we create spaces where participants feel seen, valued and genuinely part of something meaningful in their everyday community life.
Referring someone to Mercy Life Care is quick, simple and completely obligation free. We welcome referrals from families, coordinators and health professionals across Western Sydney and Greater Sydney.
A glimpse into the activities, community moments and everyday support that make Mercy Life Care a place participants and families genuinely trust.
Australians under 65 with a permanent disability may be eligible for NDIS funding. Our team can help you understand your eligibility and guide you through the application process step by step.
Mercy Life Care is based in Toongabbie and supports participants across Western Sydney and Greater Sydney, including Parramatta, Blacktown, the Hills District, Penrith, Liverpool and Campbelltown. Call 04 2386 7716 to confirm availability in your suburb.
Complete our online referral form or call 04 2386 7716. We respond within 24 hours and manage the process for plan-managed, self-managed and NDIA-managed participants across Western Sydney and Greater Sydney.
Yes. Our office is open Monday to Friday 8 AM to 8 PM and Saturday 8 AM to 5 PM, and closed on Sundays. You can call our 24/7 contact line on 04 2386 7716 at any time, day or night.
Taking the first step toward better support should feel simple and encouraging, not complicated. Mercy Life Care is here to listen, guide and get the right plan in place for you.
Office hours: Monday to Friday 8 AM to 8 PM, Saturday 8 AM to 5 PM, closed Sunday. Our 24/7 contact line, 04 2386 7716, is open at any time.
Mercy Life Care is based at F3/3 Junia Ave, Toongabbie NSW 2146, and supports NDIS participants across Western Sydney and Greater Sydney. That includes Parramatta, Blacktown, Castle Hill, Penrith, Liverpool and Campbelltown, as well as the Hills District and the suburbs around them. If you live near Westmead Hospital, Parramatta Park, Rouse Hill Town Centre or Blacktown Showground, you are well within our area. Not sure about your suburb? Call 04 2386 7716 and we will confirm availability.
